# OTTO Intelligence > OTTO Intelligence is an AI teammate for car dealerships. It records your team’s customer conversations and joins them with your dealership’s data. Ask it anything about your dealership by voice, have it help make the report, the deck or the email, and set the routine ones to run on a schedule, so your team gets work done faster across sales, F&I, desk and service. It connects to the systems your dealership already uses, and coaches every deal along the way. ## What OTTO does - Records customer conversations with OTTO audio recordings (one tap on the phone your team already carries) on the sales floor, in the F&I office and in the service lane, and coaches each one. - Answers questions about your dealership, asked by voice or typed, and reads the answer back. - Makes and edits Word documents, Excel spreadsheets and PowerPoint decks, kept in Documents. - Runs tasks on a schedule that end in a document or an email to people at your dealership. - Writes a morning brief before the doors open. - Connects to the systems your dealership already uses and works on top of them. ## Departments - Sales: Ask who still needs a call today, and have OTTO email the list to your managers. Floor conversations are coached too. - F&I: PVR, product mix and the weekly scorecard, on request or on a schedule. Every presentation is coached. - Desk: Ask which deals went over your reserve cap. Every desk is checked against your desking policy. - Service: Declined work from customers with equity, listed for sales every morning. Write-ups in the lane are coached. - GMs and groups: Ask across every rooftop, and get the month-end deck for the group. Each rooftop keeps its own data. ## FAQ ### What is OTTO Intelligence? An AI teammate that helps your people get work done faster. Ask it about your dealership, have it help with documents and emails, and set routine reports to run on a schedule. It also coaches every deal on the sales floor, in the F&I office, at the desk and in the service lane. ### How do I use it? Tap Speak and ask, the way you would ask a manager. OTTO answers in plain words, with a chart or a table when it helps, and can read the answer back to you. ### Who records the conversations? OTTO does. Your team taps Record in OTTO on the phone they already carry: on the sales floor, in the F&I office and in the service lane. No extra hardware. OTTO keeps the audio, transcribes it and coaches it. ### What can it make? Word documents, Excel spreadsheets, PowerPoint decks and emails to people at your dealership. Everything it makes is saved in Documents, where you can change it yourself or ask OTTO to. ### Can it handle routine reports for me? Yes. Tell OTTO what you want and when, like "every Monday at 7, build last week’s F&I scorecard and email it to my desk managers", and it runs on that schedule. ### Does it replace my DMS or CRM? No. OTTO connects to the systems your dealership already uses and works on top of them. ### Is coaching a scorecard? No. Each person gets what went well and one thing to try next time, in plain words. Managers see which deals need them, and why. ### Does it work for dealer groups? Yes. One rooftop or many. Each rooftop keeps its own process and data, and group leaders can ask across every rooftop. ## Links - [Home](https://ottomotive.io/) - Get a demo: grant@ottoautomotive.ai